I’ve had very great reviews from AFW in Gilbert for years and have spent over $15,000 there in the last 5 years on a sectional, an 8 person dining set, two more couches, and a $4000 office desk.
After trying out every single mattress I could, I ended up Really loving the Memory Foam brand AFW carries. I mean, if it’s comfy in stores, it has to be the same at home, right?
Instead of going with my gut and getting a mattress with an in-home trial period (as almost ALL do now), I went ahead and purchased the 12” memory foam king mattress. I let it set for several days to fully inflate, as it comes compressed. My first night was a nightmare. It feels nothing like the mattress I tried in store.
It dips and sags in all the wrong places- mostly the sides, and is hard as a rock in other places. Although I’ve only had the mattress less than a week and slept on it once, they refused to even speak with me about it. I haven’t had a new mattress in 13 years and was SO excited about this nice cushy memory foam. I feel duped.
I love My other furniture from AFW but the one time I need them, they’re not there.
Absolutely NO returns on mattresses period, even after a few days, is what I was told rudely. I’m seriously disappointed, especially since I’ve been a great paying customer for years.