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2 comments

Don't buy a memory foam mattress, they are not what the salesman says they are.. Perhaps you should have your sales people sleep on one for awhile before he tries to sell them as it does not do what he says.

The salesman says you will love it. Wrong. You will if you want a hump at your back that you cannot turn over for it. Of course when the bed is flat and no one is on it, it is smooth.

They say not, a defect of the mattress, and maybe not, but sure not comfortable as I was told it would be. Maybe a defect in salesmanship, of not knowing what you are selling. It is not good to have a lump at your back to the point you feel like you are going to fall out of bed when you do manage to turn over. A very costly experience.

Not a happy camper at all....

You would expect to have a comfortable mattress that would be comfortable for at least a year, not so. Lesson learned....

Product or Service Mentioned: Mattress.

Reason of review: Not as described.

Monetary Loss: $900.

Company wrote 0 private or public responses to the review from May 24.
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Anonymous
#1552253

I agree 100%, as I was told in 2 weeks you would love it. Well maybe if you like to feel like you are rolling out of bed.

Salesmen should have to sleep on one for at least a year before they try to sell it, as they sure tell you a lie. AND they do nothing about it. It is really bad if only one person is sleeping in the bed, you have one side way down and the other up high, not good at all.

I got mine from American Furniture and they should know better. Will never buy anything else from them nor give them a recommendation.

Anonymous
#1552242

Thank you for your feedback. Comfort is what an individual finds comfortable and can change from person to person.

We sell thousands and thousands of memory foam mattresses and with these sales we get positive feedback from our customers that they enjoy the comfort the memory foam mattresses provide. We also have some customers that have used our 90 day comfort guarantee to return a mattress that they feel wasn't providing the comfort they were seeking.

Mattresses also come with a warranty (as outlined by the manufacture) to protect customers against manufacturing defects to which we invite you to call our customer service department to see what options you have. Thank you, AFW

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