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I put my couch on layaway so they could hold it for me while my home was being completely remodeled. A few days after Getting the couch my baby and I had a bunch of bites on our back and arms.

I found out from the exterminator I'm not the only person in town who has got bed bugs from afw in Colorado Springs. I called and spoke to Kim and Carolyn and neither of them listened and were rude.

Reason of review: Bad quality.

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reply icon Replying to comment of Guest-1386523

This guy is an idiot! If American Furniture Warehouse employs someone that 1.

Doesn't know what he's talking about, 2. Is cocktail, unapologetic, and rude and 3. Ignorant than they really need to rethink their business model. If a company picks up peoples old mattresses then that can spread bedbugs in warehouses and trucks.

Also, storing returned mattresses bear new mattresses or reselling the returned ones will do the same thing. Simply look this up on Google, it's one click away. I can't believe this *** is representing AFW. He should be fired.

20 year employee? You have bigger problems than bedbugs if you have this guy working for you.

Guest

OMG!!! I'm so relieved that I'm not the only one.

I bought a couch with a pull out bed about a year ago from them and just noticed them. The exterminator came and told me they were for there a year. Possibly more. He also told me that he has treated homes that had furniture from them that ended up being the culprit.

This store needs to be seriously investigated. That's a serious issue.

Guest

Hello, I have been with AFW for over 20 years and I will give my testimony that we do not have bed bugs and customers that get bed bugs will wrongfully think they must have got them from a furniture store due to not researching how bed bugs actually enter the home, and even make up stories supposedly told by an exterminator saying he could tell the bed bugs came from us over a year ago? Please go online and research bed bugs before making untrue claims, it's the right thing to do.

Thank you. AFW

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