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We went to American Furniture warehouse in pueblo and we were greeted by a girl name "Ana". we were looking around and we found a table we wanted to buy but we did not figure out where the price tag was. So "Ana" showed us the price but we are suprised how rude she was...
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samco16
samco16

We think she said that because I was not able to figure out the price when it is clearly visible.

1.0
I didn't like
  • Customer service and management
#961549
I work in customer service so I have never used this 'method' before, but I am so disappointed in the service!!! I was dealing with a claims issue and was dealing with an extremely rude person who told me she was the only person working in the department so I could...
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AFWonline
AFWonline
American Furniture Warehouse Verified Representative

On behalf of AFW and myself we would like to follow up and find about more about what happened. May we ask that you email us with your customer information so that we could fi...

So disappointed! I purchased a reclining chair for approximately $375. The inner metal frame called the mechanism had gotten bent by someone heavier, so I was told I could buy a whole new one. I made the purchase for approximately $70. The new piece did not fit,...
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Anonymous
Anonymous

Purchased several pieces of furniture from the Bradenton, Florida store and i am still waiting almost 5 months later for a replacement sectional that was damaged during delive...

AFWonline
AFWonline
American Furniture Warehouse Verified Representative

We are sorry for the delay in locating this complaint online...On behalf of AFW and myself we would like to know more about what happened and if we were able to resolve this w...

2.0
I liked
  • Have bought several pieces of furniture here
I didn't like
  • Customer service
#687965
I will NEVER get anything from this horrible company!!!!!! (Amrican furniture warehouse) My fiancé & I just purchased a bed about 3 weeks ago. The first delivery guys were very rushy & very RUDE! They were throwing our old mattress over our railing from the...
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Anonymous
Anonymous

Anonymous! !! AFW buys furniture from the manufacturer like any other furniture store. The difference is.. The reason they advertise every day low prices is because they do g...